Call Center Agent Job

ITYA,Islamabad, Pakistan

Job Description

  • Ensuring that truck drivers have cargo to carry and stick to their appointed arrival times and destinations
  • Helping truck drivers to concentrate on routes and roadways and to safely deliver their cargoes.
  • Coordinate with other carriers to find available drivers to cover loads of freight.
  • Schedule truck arrivals for product pickup and delivery and tracks the progress of transit to ensure on-time deliveries
  • Ensures that all contacts with clients (e-mail, walk-In center, SMS or phone) provides the client with a personalized customer service experience of the highest level
  • Consistently stays abreast of any new information on the company’s promotional campaigns etc. to ensure accurate and helpful information is supplied to clients when they make enquiries

Job Skills

Fluent In EnglishClient SupportDispatching SkillsCall Handling

Job Details

Industry:

Information Technology

Functional Area:

Client Services & Customer Support

Total Positions:

4 Posts

Job Shift:

Third Shift (Night)

Job Type:

Full Time/Permanent

Job Location:

Islamabad, Pakistan

Gender

No Preference

Age

18 – 28 Years

Minimum Education

Bachelor

Career Level

Experienced Professional

Experience

Less than 1 Year – 3 Years

Apply Before:

Oct 03, 2022

Posting Date:

Sep 03, 2022

Call Center Agent
Call Center Agent

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