Area Outlet Manager Job

Hyundai Steer – Al Masood Group, Karachi, Pakistan

Job Description

Note: Only experienced & nearby candidates will prefer.

Location: Garden, Karachi.

Sales & Customer Service:

• Meet branch business objectives by achieving monthly and annual Sales and Merchandise Category Budgets.
• Responsible for Branch Sales & performance dashboards and reports as required by management.
• Conduct Daily Floor Walks, team meetings on a daily/ weekly basis on Branch achievements, individual performance, sales & customer service trainings, product knowledge and for dissemination of company information.
• Responding to customer complaints and comments.
• Identify current and future customer requirements by establishing rapport with potential and actual customers.
• Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives, and monitoring what local competitors are doing.
• Implement sales promotion, and product display plans, analyze success rate of promotions, suggest for future promotions.
• Actively participate in BTL activities to improve traffic to branch and ensure accurate footfall tracking.
• Create in store excitement with innovative & creative merchandising ideas in coordination with Line Manager.
• Observe and know the competition, compare pricing, selection of merchandise, customer service and stay updated with market trends.
• Ensure customer service standards’ of excellence.

Inventory Management:

• Monitor fast and slow moving stocks and initiate action to maximize sales, suggest pricing for clearance of aging stocks, reduce damage stocks and minimize stock loss.
• Ensure availability of merchandise and services by closely monitoring replenishments, branch orders; inventory turns and overall stock control.

Branch Operations:

• Ensure implementation of and compliance with company SOP’s for retail branch operations, sales, pricing, payments and financial policies and procedures to safeguard company resources.
• Control expenditures; minimize stock losses; coordinate to ensure zero Collection Outstanding and initiate corrective timely actions.
• Responsible for branch maintenance and safety of company assets.
• Liaison with area management teams and builds relationships to gain information on other retailers, footfall trends, mall promotion plans.
• Ensure safe keeping of Co. assets so that losses are minimized.
• Implement ‘Disaster Recovery Plan’ so that in the event of a disaster, the safety of People and Assets is ensured.
• Maintain motivated store team, use positive reinforcement to encourage continued improvement

Team Management:

• Attending and chairing meetings.
• Ensure consistent staff performance by coaching, counseling, disciplining; planning, monitoring, and appraising performance results.
• Oversee Cashier’s activities (daily cash/ credit reconciliations/ bank deposits/ down payments and sales orders).
• Oversee storekeeper’s activities pertaining to branch Inventory Management/ Stock control/ Pilferage control.
• Responsible for role delivery and development of Assistant branch Managers, Cashiers & storekeepers.

Skills

Counter Sales / Lubricants Retail Sales

Experience:

At least 2 Years (At least 2 years’ lubricant retail branch management/sales experience, preferably in a FMCG Company of good repute in a capacity of similar responsibility and dimensions.

Job Skills

Cash Handling ExperienceCash Flow ReportingInventory ControlCustomer DealingCustomer Satisfaction ManagementCommunication Skills

Job Details

Industry:

Services

Functional Area:

Retail

Total Positions:

6 Posts

Job Shift:

First Shift (Day)

Job Type:

Full-Time/Permanent

Job Location:

Karachi, Pakistan

Gender

Male

Age

28 – 35 Years

Minimum Education

Bachelor

Degree Title

B.COM, B.A or BBA.

Career Level

Experienced Professional

Experience

3 Years – 4 Years (At least 3 to 4 years of expereince required.)

Apply Before:

Dec 24, 2022

Posting Date:

Nov 23, 2022